how to reduce cognitive dissonance in the workplace

When cognitive dissonance goes unaddressed, it can not only cause angst, but it can lead to impaired decision-making. Yoga or meditation. The study of cognitive dissonance is one of the most widely followed fields in social psychology. Cognitive dissonance and the dysfunctional workplace “ Cognitive dissonance ” describes the emotional tension that arises when a person be-comes aware of simultaneously holding two conflicting beliefs, or when the individual detects the existence of a marked lack of consistency between attitudes and behaviors. * … One of the points that dissonance theorists often make is that people will go to extraordinary lengths to reduce dissonance. Arun was a heavy drinker and loved to crack the bottle at the most incongruous occasions. But the real problem is that we actually believe in the lie we tell. Let's now focus at what is called the Selective exposure and this is the part of the theory which it's directly referring to cognitive dissonance as well as to the media effects. A dictionary definition of cognitive dissonance is ‘anxiety that results from simultaneously holding contradictory or otherwise incompatible attitudes, beliefs, or the like, as when one likes a person but disapproves strongly of one of his or her habits’ The American social psychologist Leon Festinger’s (1957) developed a co… You and your partner live in a large city. Part of 1 Increasing the importance of consonant cognitions was not specified by Festinger as a way to reduce dissonance, although it follows logically from consideration of the There are four strategies used to do reduce the discomfort of cognitive dissonance: We change our behavior so that it is consistent with the other thought. One key aspect of cognitive dissonance theory is that individuals experience a mental discomfort after taking actions that appear to be in conflict with their starting pref-erences. Speak to a trusted friend. Cognitive Dissonance in the workplace is common and a significant cause of stress for professionals working in organisational support functions, such as risk management and human resources. Answer (1 of 7): * Stay grounded in the truth. Lately, he’d been reading some articles online about the dangers of heavy drinking. According to the preeminent scholar on this psycho-social theory (Leon Festinger, 1919 – 89), the stress of cognitive dissonance can be resolved in one of three ways: change one’s beliefs, change one’s actions, change one’s perception of an action (rationalize). How To Reduce Cognitive Dissonance Leaving cognitive dissonance unattended for a long time leads to stress, irritation, and unhappiness. To resolve cognitive dissonance, you may avoid information that conflicts with your beliefs, even if it’s important to the situation, leading to bad decisions in the future. According to that, we can see cognitive dissonance as having to lie to ourselves in order to reduce our stress. There are positive directions Jack may explore to help with the acceptance of his diagnosis. “Cognitive dissonance is the psychological discomfort of an individual a person experiences when his or her values do not coincide with his or her behavior” (Kreitner & Kinicki, 2013). Cognitive dissonance, coined by Leon Festinger in the 1950s, describes the discomfort people feel when two cognitions, or a cognition and a behavior, contradict each other. There are three key strategies to reduce or minimize cognitive dissonance: • Focus on more supportive beliefs that outweigh the dissonant belief or behavior. c. Effort justification is often a motive for cognitive dissonance. Cognitive dissonance, coined by Leon Festinger in the 1950s, describes the discomfort people feel when two cognitions, or a cognition and a behavior, contradict each other. 44 Votes) Cognitive dissonance refers to a situation involving conflicting attitudes, beliefs or behaviors. Cognitive Dissonance Solutions are available for Jack’s cognitive dissonance. Cognitive dissonance occurs when a person believes in two contradictory things at the same time. This led to a This detailed solution defines cognitive dissonance and its inventor. Addressing those is the key for reduction of the cognitive dissonance in the workplace. Cognitive dissonance can be problematic if you start to justify or rationalize destructive behaviors or if you start to stress yourself out by trying to rationalize the dissonance. Consulting with a spiritual adviser. Being productive at work. In this situation, individuals will try to reduce dissonance by changing one of the cognitions. This usually creates anxiety and feelings of discomfort. Change behaviors: This is undoubtedly easier than changing one’s beliefs. This produces a feeling of mental discomfort leading to an alteration in one of the attitudes, beliefs or behaviors to reduce the discomfort and restore balance. According to Franzoi (2009), there are some strategies commonly employed to reduce cognitive dissonance such as changing one’s attitudes, adding more consonant thoughts, altering the importance of the discrepant thoughts, reducing perceived choice, making selfaffirmations to overlook current dissonance and changing behaviour. asked Apr 7, 2017 in Psychology by SqRspC. * … * Question what you are told and seek supportive evidence before accepting groundless opinions or other peoples beliefs. Dissonance can increase and decrease the importance, the long-lasting impact, and the ability to reverse the decision at hand. One way to reduce cognitive dissonance is to change a dissonant behavior. Phil spent an hour and a half running cables and toying with connections in order to receive cable TV in his room. It gives a business and personal example of using cognitive dissonance. The negative experience associated with cognitive inconsisten-cies has been described in various ways. Since it was presented by Festinger over 60 years ago, cognitive dissonance theory has continued to generate research, revision, and controversy. Dissonance can be reduced in one of three ways: a) changing existing beliefs, b) adding new beliefs, or c) reducing the importance of the beliefs. Exercise daily. The employee knows that stealing is wrong, and that the supplies belong to his office and not him, which is his original belief about stealing. Own what you know whether anyone else agrees or not. It is a fine balancing act and it is not surprising to see high stress levels as a by-product of those choices. Cognitive dissonance is the psychological stress your brain undergoes when you have two beliefs, values, or attitudes that conflict with each other and your behavior goes against one of them. This produces a feeling of mental discomfort leading to an alteration in one of the attitudes, beliefs or behaviors to reduce the discomfort and restore balance. 2.Acquire new data that solves out the old dissonant belief, behavior, or attitude thus ruling out all kinds of doubts. X Research source To overcome cognitive dissonance, you can change your actions, challenge your conflicting beliefs, and learn how to accept hard decisions. * Question what you are told and seek supportive evidence before accepting groundless opinions or other peoples beliefs. This article arises out of a study that was conducted on cognitive dissonance in social work. Cognitive dissonance refers to a situation involving conflicting attitudes, beliefs or behaviors.. o After buying a new brand of instant coffee mix “Super”, Ellen searches for positive reviews on this … Change your behavior. One way to reduce cognitive dissonance is to change a dissonant behavior. ... Change your beliefs. My friend, Paulanne Balch, M., says that our construction of "the way things are" is constantly being adjusted to relieve dissonance. ... Justify your beliefs and behavior. A good example of this is a person who spends money frivolously. ... Below are the methods to achieve a state where your beliefs, values, and actions are all in harmony without any mental conflict. Own what you know whether anyone else agrees or not. Several different situations can create conflicts that lead to cognitive dissonance. Cognitive Dissonance has come to be known primarily as a negative emotional conflict, but there are ways to use it constructively as a healing tool. The theory of cognitive dissonance was used as a novel perspective to shed light on the effects of performance measurement on professionals working in organizations. Reduce the importance of the conflicting belief. Dissonance is experienced when the behavior we practice is conflicting with our beliefs, as is known. Journalling. Harmony in our attitudes, beliefs and behaviours. Cognitive dissonance refers to a situation involving conflicting attitudes, beliefs or behaviors.. Cognitive Dissonance in Relationships: Causes of CD. Another way of reducing this discomfort is o After buying a new brand of instant coffee mix “Super”, Ellen searches for positive reviews on this … When our beliefs conflict with each other, there is a dissonance. According to Cognitive Dissonance Theory, when people engage in behaviour that is inconsistent with their beliefs, they experience an unpleasant psychological tension, known as dissonance, which they are motivated to reduce. According to the theory, we feel uneasy when we notice an inconsistency between what we believe and what we do. Cognitive dissonance leads to the motivation to reduce the dissonance (Festinger, 1957). Here is what I emailed her: We spend a great deal of time working alongside others at work. Common causes for cognitive dissonance in organisational support functions are factors such as particular management or leadership style, bullying, discrimination, application of double standards, inappropriate or unethical business practices and many others. Two things did manage to make the cut – cognitive dissonance and the mention of the Parker and McKinley (2008) article. Cognitive dissonance occurs when two conflicting thoughts are held simultaneously. Stress the drawbacks of the unchosen option. Decision-based dissonance is the subject of a lot of psychology research, which has found that people work very hard to reduce dissonance in such cases. referred to as consonant, or disagree with each other, referred to as dissonance (Harmon-Jones, & Mills, 1999). It also assesses the impact of goal setting on employee motivation, and the principles and concepts of … To reduce cognitive dissonance in e learning, the instructor should focus on changing 3 things: 1.Change one or more beliefs, or behaviors in such a way that it makes them consonant with the other one. To reduce cognitive dissonance, a person may rationalize their actions by inventing implausible (and sometimes ridiculous) excuses. psychology with the work of Festinger (1957) that suggests that actions could affect preferences through cognitive dis-sonance. Changing Your Beliefs. A psychologist by the name of Leon Festinger came up with the idea of cognitive dissonance way back in the late 1950s, and did a heap of pioneering work in the field. “This produces a feeling of discomfort leading to an alteration in one of the attitudes, beliefs or behaviors to reduce the … cognitive dissonance. Cognitive dissonance could potentially provide a framework for creating some sort of salient stereotype change. Cognitive dissonance is a concept that was introduced by Festinger in (1957). Moving for love. If there is inconsistency this can lead to guilty and anxiety. Compartmentalization of these concepts allows a person to have conflicting moral behaviors by inhibiting any interaction between compartmentalized concepts. This produces a feeling of discomfort leading to an alteration in one of the attitudes, beliefs or behaviors to reduce the discomfort and restore balance etc.. For example, when …
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