You can filter reports with the options on the left, or create a report by clicking the green “Create Report” button in the top right. By default, Zoho has a huge number of data fields, including ones like Skype ID, Fax, Assistant Phone number, etc. If you’re using Zoho CRM for marketing and sales, you may also be wondering how to use Zoho CRM in other ways. In addition to the Kanban layout giving you a visual representation of where your current deals are in the sales process, it also allows you to easily drag-and-drop deals from one stage to the next. To do this, choose the Scoring Rules option under “Automation.” This will give you the option to add scoring rules to Leads and Deals. GoldMine : Dealing with the Process Monitor, Zoho Database Help: Must-Haves On Your Pipeline Report. We will start with Contacts, but you can follow the same steps to add and configure custom fields for your Lead records. If you’re using Zoho CRM for marketing and sales, you may also be wondering how to use Zoho CRM in other ways. New York, NY 10017. Read more about our commitment to editorial independence here. Would you like to learn more about how to use Zoho CRM to improve sales, marketing, and customer service? His expertise is highlighted throughout sales and marketing content on Fit Small Business. If you are considering purchasing Zoho at your company, use this link for a free 30-day trial. The free plan includes basic CRM features, as well as a social media integration that lets users capture leads and enter them into your sales process. You can save all of the reports you create for future use, and can make them available to your team or keep them private. This will make things easier for you and your team to navigate. Zoho CRM customers can get more from their investment —and Zoho resellers can attract new customers, and empower existing ones — by adding iQuoteXpress’ (IQX) sales proposal automation, a preferred extension for Zoho CRM. For more detailed instructions on how to do this, Head to Lists, choose the list you want to work with, then select Export List. This can be included on your closed issues report, but you may prefer to have a separate report that documents each issue and how long it took to fix each one. ), and their profile. You’ll select the CRM you want to migrate from or choose “Other CRM” if your option isn’t listed. Zoho includes a comprehensive set of reports already and gives you the option to modify existing reports or create reports and dashboards that best fit your sales process. Zoho refers to its integration library as Marketplace, which provides search and filtering tools, making it easy to quickly find the apps you need. We know ads can be annoying, but they’re what allow us to make all of wikiHow available for free. For example, if a lead is generated as a result of a social media interaction, you can create a workflow to notify a salesperson, initiate lead scoring, tag the lead with the social network, and set the lead status. Otherwise, they may feel ignored and head to your competition instead. The Zoho CRM virtual classroom program for Sales reps is a 2-day online training program where you will receive a complete classroom experience. (Only if you want to get insider advice and tips). In addition, this module color codes each contact based on how long it has been since you last interacted with them, making it easy to prioritize individuals you most need to reach out and communicate with. When you create a new profile, you can choose which modules you want to be activated, and which settings you want the user to be able to modify. )com - completely FREE. You’ve come to the right place! We will briefly look at how you can set this up to help you better qualify leads and identify the most valuable leads in your sales process. The Home Dashboard is where you first start when logging into Zoho CRM. The Free plan is a good fit for individuals and freelancers who want to manage contacts and deals, and consolidate their productivity tools into one solution. Use the drop-down fields to add filters, and select “Run” to automatically update the report information based on your most recent selections. Facebook This makes the Standard plan a good choice for small businesses that market and generate leads through social media. Jason has also served as a marketing and sales consultant, business coach, and conference speaker helping hundreds of entrepreneurs build profitable and sustainable businesses.

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